It’s not an exaggeration to say that 2020 has marked a major change in the way Americans use public services. The COVID-19 pandemic has irrevocably changed our relationship to public spaces and has made us more conscious of our reliance on critical services like ambulances and public health organizations. In March and April of 2020, many public services and government agencies went remote to ensure they could continue to serve their constituents safely. This marked a huge change in county and local government technology.
It’s difficult to make drastic changes so quickly, and IT infrastructure at city and county levels has often operated with dated technology components and practices. In the past, this has kept budgets manageable, but now governments are being forced to rapidly re-prioritize if they want to continue offering much needed services.
Technology is an ever-moving target and it is moving very fast right now. In order to maintain public trust, remain compliant and enable administrative staff to do their jobs, local government and public safety entities will need updated infrastructure. Consider the funding available to you and reach out to a trusted IT provider like Deerwood Technologies who can help refresh and update to current technologies.
Why Is Technology So Important in Local Government?
It’s easy for county and city governments to feel overwhelmed when it comes to implementing new technologies. There are many considerations to take into account, including regulatory compliance, cybersecurity, accessibility and more. An experienced IT security company can provide expert advice, as well as hands-on support, as you explore technologies that can support your constituents.
Here are some ways we can help
The need for government services hasn’t slowed because of coronavirus. Instead, it’s accelerated. Cities and counties still need to provide their constituents with services like snow removal, transportation and permits, even if City Hall is closed due to a pandemic. We help build technology infrastructure to maintain these services.
1. Implement CARES Act Funding Effectively
If your city or county government agency needs a technology infrastructure update to support your staff and ensure your services are accessible, you may be able to secure funding from the CARES Act.
With the necessary funding in place, you can implement technology upgrades that fulfill increased demand for remote services from your constituents. This funding can also be used to ensure secure remote access for administrative staff, so they can continue working from home to protect themselves and others from COVID-19.
2. Ensure Complex Security and Compliance Requirements Are Met
Compliance requirements for governments and public sector agencies are complex, and the penalties and risks for noncompliance can be great. Deerwood Technologies can help you navigate the complicated world of government compliance.
As more local governments become targets for cybercriminals, it’s important to keep security top of mind. CARES Act funding can put the technology in your hands, but only a trusted IT expert can ensure you’re protected against cyberthreats.
3. Technology Implementation from an Experienced Leader
To ensure complete compliance and adherence to the best practices of cybersecurity, consult IT security experts like us. We have 13 years of experience partnering with public sector entities, and we work hard to understand the unique needs of every client.
From our first preliminary discussion to the day your upgrade goes live, we’ll work closely with you to create and implement a technology plan that’s both secure and supportable. Although constituent services are always the first priority for public sector organizations, we understand limitations like funding and budgetary requirements that can hold you back. We take pride in offering a robust technology road map that enables your team to be successful.
Use Technology to Meet Your Mandates – We can Help
Despite the roadblocks caused by the pandemic, your constituents need public and social services now more than ever. With funding from the CARES Act and expert guidance from Deerwood Technologies, you can use technology to conveniently and safely provide services that keep your community and your local economy, happy, healthy and strong.
If your public sector organization needs a technology infrastructure reorganization, reach out to us today and we’ll help you put your funding to good use to provide services for your constituents.